We aim to dispatch all orders within 2-3 business days. While we strive to meet this goal, Calvo Distribution is not liable for shipping delays due to unforeseen circumstances, weather or natural disasters, carrier demands or disputes, national/international customs, embargoes, or seasonal shipping demand. Special or custom orders may require additional lead time. All international orders have free shipping.

We require you to submit your Tax ID# and applicable forms before ordering with our company because as a wholesaler we are required to ensure that we are only selling to customers with valid, legal resell capabilities.

As part of our reasonable Terms and Conditions, you agree to notify Calvo Distribution of any shipping discrepancies (incorrect pricing, wrong items, damaged items, etc.) within 5 BUSINESS DAYS of receiving the goods. Any issues determined to be the fault of Calvo Distribution will be credited or reshipped at no charge. Any discrepancies reported after 5 BUSINESS DAYS will be approved or denied at the discretion of Calvo Distribution. Notifications must be sent to wholesale@calvoglass.com with details of the issue, including photographic documentation and the invoice number.